After many a days i had a visit to the BSNL office,as i had to buy a Exel 'Anant' Recharge card worth Rs.350/- for my friend.

        I entered the office and found nobody in their place, soon i realized it was lunch time,i sat down for a while, then got bored as they were taking lot of time to conclude their lunch, so i thought to explore whats new in the BSNL office, checked tariffs of postpaid, prepaid, BroadBand,etc etc,then i came to a Suggestion Box, looking i got a suggestion to post, "Please arrange a Box for the Suggestion Box"

      Leaving that apart, the BSNL staff were delaying the lunch break, everybody was asking each other when is it going to end, even i thought to ask some one, so i went to this desk

The desk said "May I Help You", i thought Bsnl came up with some new technology "helping desk" as there was no human @ the desk,but the desk didn't answer me...

     So i sat down on a bench and got an idea of blogging this story so went to take these snaps, and some time later there lunch break concluded,no sooner every one rushed and made a queue to the recharge counter.Now there was an old person who was unable recharge his cell phone as he didnt know the procedure,so he asked there 

"tumhi direct karun deu shakta ka",

as far as i understood he meant to send balance directly from other mobile,instead she asked him to go to table no. 10(kaam chor),now next person(wo to ghar se yaad karke aya tha),

"Mala 55/- cha Top up card takun dya direct mobile ni."

.now he specified it so clearly still she asked him,

"tumhala top up pahije ka recharge nakki sanga, topup kela tar validity milat nahi, validity ahe ka tumchi",

she totally confused him,in reply

"Bagha na tumhich madam"(lol),

she asked me to check his balance,so i took his phone and asked him

"tumcha life time ahe ka"

>>"nahi nahi"

>>"...."

>>"te kahitari saral anant ahe bagh"

>>"haa tech tech"

by that time i had checked validity which was until jan 2010 ,so i asked her to make the topup of 55/- as he wished.

Now the person who was sent to Table no.10 returned saying taht table no.10 asked you to do direct recharge mobile-mobile instead of  card(wo bhi kaam chor tha). Finally she did that.

finally it was my turn, i asked the recharge card for converting normal prepaid to Saral anant,which was for 344/-

no again she started asking "he taklyavar fakta lifetime honar talktime nahi milanar kahi pan,ani call rates pan change hona, nakki hech pahije ka normal recharge karu",

:| wtf now i have asked for something i didn't ask any other things in it why the hell are you asking me

i said "yes" n got the card went to a side took it out of the polythene and before scratching the code suddenly noticed that 

the "Recharge before" date printed below was 30-03-09,wow i was give an expired card, iwent back and asked for a replacement

she replied,"chalta te amhi tech deto saglyanna,azun konachi takrar nahi ali",

"i said ya i had forgotten i am in bsnl office",

finally i gave the code to my friend on phone and he successfully recharged it.

while leaving i saw a nice poster

"A customer is the most important visitor in our premises.

-mahatma gandhi

no its not a lie,its not bsnl whose saying it,they have written "-mahatma gandhi" below it.

THE END